000 01279 a2200277 4500
003 OSt
005 20251216163901.0
008 210812b2005 |||||||| |||| 00| 0 eng d
020 _a978-1-25-900141-3
040 _cDSSC
082 _a658.562
100 1 _aRamasamy, Subburaj
_uSenior Director, Electronics Test & Development Centre
245 1 0 _aTotal quality management /
_cSubburaj Ramasamy.
260 _aNew Delhi :
_bTata McGraw- Hill Publishing Company Limited,
_c2012.
300 _axvii, various pagination :
_billustrations ;
_c23 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
500 _aIncludes index.
505 _aSection I -- TQM Perspective -- Section II -- TQM Principles & Strategies -- Section III -- Statistical Process Control -- Section IV -- TQM Tools -- Section V -- Qualtiy Systems
520 _a"This book is a comprehensive guide to Total Quality Management (TQM), provides the background information on TQM evolution, teachings of quality gurus and quality costs,traditional measure of quality and provides a top-down methodology for TQM implementation..." -- Preface
546 _aEnglish
650 _aTotal quality management
650 _aQuality control
942 _2ddc
_cBK
999 _c8898
_d8898