Total quality management / Angelita Ong Camilar-Serrano.

By:

Camilar-Serrano, Angelita Ong

Material type:

TextPublication details: Manila : Unlimited Books Library Services & Publishing Inc., c2016.Description: x, 252 pages : illustrations ; 25 cmISBN:

9789719654391

Subject(s):

DDC classification:

c2016.

Summary: Contents: Introduction to TQM. -- Strategic dimensions of quality. -- Gurus of TQM. -- Kaizen: concepts and systems. -- Good housekeeping. -- Phases in TQM implementation. -- TQM and planning tools. -- Customer value strategy. -- Quality standards.

Item type:

Book

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Book	DSSC LEARNING RESOURCE CENTER		Filipiniana		Fil./658/C146 (Browse shelf(Opens below))					Available			007811

Total holds: 0

Includes bibliography.

Contents: Introduction to TQM. -- Strategic dimensions of quality. -- Gurus of TQM. -- Kaizen: concepts and systems. -- Good housekeeping. -- Phases in TQM implementation. -- TQM and planning tools. -- Customer value strategy. -- Quality standards.

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