Ramasamy, Subburaj Senior Director, Electronics Test & Development Centre creator New Delhi Tata McGraw- Hill Publishing Company Limited 2012 eng xvii, various pagination : illustrations ; 23 cm. "This book is a comprehensive guide to Total Quality Management (TQM), provides the background information on TQM evolution, teachings of quality gurus and quality costs,traditional measure of quality and provides a top-down methodology for TQM implementation..." -- Preface Section I -- TQM Perspective -- Section II -- TQM Principles & Strategies -- Section III -- Statistical Process Control -- Section IV -- TQM Tools -- Section V -- Qualtiy Systems Subburaj Ramasamy. Includes index. English Total quality management Quality control 658.562 978-1-25-900141-3 210812 20251216163901.0