TY  - BOOK
AU  - Bovee, Coutland L
AU  - Thill, John V. 
TI  - Business communication today
SN  - 9788131757994
U1  - 658.45 
PY  - 2012///
CY  - United States
PB  - Pearson
KW  - Business communication
N1  - Mass Media; Contents 
1 Understanding the foundation of business communication
2 Applying the three-step writing process
3 Crafting brief message
4 Supporting message with quality information
N2  - Business communication today
ER  -