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  <titleInfo>
    <title>Business communication today</title>
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  <name type="personal">
    <namePart>Bovee, Coutland L</namePart>
    <role>
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  <name type="personal">
    <namePart>Thill, John V.</namePart>
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    <publisher>Pearson</publisher>
    <dateIssued>2012</dateIssued>
    <edition>11th ed.</edition>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <language>
    <languageTerm authority="iso639-2b" type="code">Eng</languageTerm>
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  <physicalDescription>
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    <extent>xxviii , l-20 pages : colored illustration ; 25cm.</extent>
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  <abstract>Business communication today </abstract>
  <tableOfContents>Contents 
1 Understanding the foundation of business communication
2 Applying the three-step writing process
3 Crafting brief message
4 Supporting message with quality information</tableOfContents>
  <note type="statement of responsibility">Courtland L. Bovee and John V. Thill.</note>
  <note>Mass Media</note>
  <subject>
    <topic>Business communication</topic>
  </subject>
  <classification authority="ddc">658.45</classification>
  <identifier type="isbn">9788131757994</identifier>
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