TY  - BOOK
AU  - Perry, Liam
AU  - Miller, Tyler
TI  - Business communication: skills and techniques 
SN  - 9781788822893
U1  - Cir./658.45/P462 
PY  - 2018///
CY  - United Kingdom
PB  - ED-Tech Press
KW  - Business communication
KW  - Communication
KW  - Business letters
N1  - Contents: Basic principles of communication-- Listening skills-- The nature of business communication-- Writing business letter-- Types and channels of communication-- Developing oral business communication skills-- Reading skills for effective business communication-- Internal business communication: guidelines for meetings; Includes bibliography and index
ER  -