TY - BOOK AU - Peters, Cameron TI - Business communication: basic concepts and skills SN - 9781788827164 U1 - Cir./658.45/P481 PY - 2022/// CY - United Kingdom PB - ED-Tech Press KW - Business communication KW - Business letters N1 - Contents: Business communication-- Discipline of communication skills-- The process of listening skills-- Communications and line manager-- Business letter and writing: meaning, importance and advantages-- Reading skills in business communication-- Presentation techniques and skills-- Job interview-- Business communication and information technology; Includes bibliography and index ER -