TY - BOOK AU - Camilar-Serrano, Angelita Ong. TI - Productivity and quality management SN - 9789719654216 PY - 2016/// CY - Manila PB - Unlimited Books Library Services & Publishing Inc. KW - Production standards KW - Quality contrrol N1 - Includes bibliography N2 - Contents: Introduction to operations management. -- Quality management. -- Quality costs. -- TQM implementation. -- Global production management. -- Lean enterprise. -- Business process reengineering. -- Employee involvement. -- Performance measure. -- Statistical process control. -- Total productive maintenance. -- Corporate social responsibility ER -