TY  - BOOK
AU  - Gendron, Michael S.
TI  - Business intelligence applied: implementing an effective information and communications technology infrastructure 
SN  - 9781118423080
PY  - 2013///
CY  - New Jersey
PB  - John Wiley & Sons, Inc.
KW  - Business intelligence
N1  - Includes bibliographical references and index
N2  - Contents: Introducing ICT strategy. -- Understanding how ICT produces value. -- Best practices
ER  -