TY  - BOOK
AU  - Clifford, Christine.
TI  - Let's close a deal: turn contacts into paying customers for you company, product, service or cause 
SN  - 9781118596920
PY  - 2013///
CY  - New Jersey
PB  - John Wiley & Sons, Inc.
KW  - Selling
KW  - Customer relations
N2  - Contents: What;s the big deal?. -- Let's prepare the deal. -- Let's present the deal. -- Uh, oh... no deal?. -- Here's the real deal
ER  -