TY - BOOK AU - Spira, Jonathan B. TI - Overload: how too much information is hazardous to your organization SN - 9780470879603 PY - 2011/// CY - New Jersey PB - John Wiley & Sons, Inc. KW - Knowledge management KW - Information resources management KW - Information technology KW - management KW - Business communication N1 - Includes index N2 - Contents: How we got here. -- Where we are and what we can do. ER -