@book{2138,
	author = {Meredith, Jack R.},
	title = {The Management of operations :},
	publisher = {Wiley,},
	year = {c1992.},
	address = {New York :},
	edition = {4th ed.},
	url = {http://www.loc.gov/catdir/description/wiley031/91033361.html}
}