Total quality management / Subburaj Ramasamy.
Publication details: New Delhi : Tata McGraw- Hill Publishing Company Limited, 2012.Description: xvii, various pagination : illustrations ; 23 cmContent type:- text
- unmediated
- volume
- 978-1-25-900141-3
- 658.562
Book
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DSSC LEARNING RESOURCE CENTER General Stacks | Circulation | Cir./658.562/R141/2012 (Browse shelf(Opens below)) | Available | 010260 | |||||||||||||
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DSSC LEARNING RESOURCE CENTER Processing Center | Circulation | Cir./658.562/R141/2012 (Browse shelf(Opens below)) | c. 2 | Available | 010526 |
Includes index.
Section I -- TQM Perspective -- Section II -- TQM Principles & Strategies -- Section III -- Statistical Process Control -- Section IV -- TQM Tools -- Section V -- Qualtiy Systems
"This book is a comprehensive guide to Total Quality Management (TQM), provides the background information on TQM evolution, teachings of quality gurus and quality costs,traditional measure of quality and provides a top-down methodology for TQM implementation..." -- Preface
English
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