Total quality management / (Record no. 5282)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01190nam a22002057a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160623b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789814633314 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Item number | c2014. |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 6226 |
| Personal name | Evans, James R. |
| 245 ## - TITLE STATEMENT | |
| Title | Total quality management / |
| Statement of responsibility, etc | James R. Evans. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Ninth edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Andover : |
| Name of publisher, distributor, etc | Cengage Learning, |
| Date of publication, distribution, etc | c2014. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxi, 697 pages : |
| Other physical details | illustrations ; |
| Dimensions | 26 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes appendices, bibliography and index. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Contents : Introduction to quality. -- Foundations of quality management. -- Customer focus. -- Workforce focus. -- Process focus. -- Statistical methods in quality management. -- Design for quality and product excellence. -- Measuring and controlling quality. -- Process improvement and six sigma. -- The Baldrige framework for performance excellence. -- Strategy and performance excellence. -- Measurement and knowledge management for performance excellence. -- Leadership for performance excellence. -- Building and sustaining quality and performance excellence. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 6599 |
| Topical term or geographic name as entry element | Management. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 6600 |
| Topical term or geographic name as entry element | Total quality management. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 6227 |
| Personal name | Lindsay, William M. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Circulation | DSSC LEARNING RESOURCE CENTER | DSSC LEARNING RESOURCE CENTER | 2016-06-23 | Cir./658/Ev15 | 007657 | 2016-06-23 | 2016-06-23 | Book |