Productivity and quality management /

Camilar-Serrano, Angelita Ong.

Productivity and quality management / Angelita Ong Camilar-Serrano. - Manila : Unlimited Books Library Services & Publishing Inc., c2016. - x, 246 pages : illustrations ; 25 cm.

Includes bibliography.

Contents: Introduction to operations management. -- Quality management. -- Quality costs. -- TQM implementation. -- Global production management. -- Lean enterprise. -- Business process reengineering. -- Employee involvement. -- Performance measure. -- Statistical process control. -- Total productive maintenance. -- Corporate social responsibility.

9789719654216


Production standards.
Quality contrrol.